Returns & Exchanges
At Green Gold Group Dispensary, we want you to be fully satisfied with your premium apparel and lifestyle purchases. If your items do not meet your expectations, we offer a 30-day return window for all unwashed and unworn merchandise.
Return Process
- 1.Initiate Your Request
Visit our online portal or contact our customer support team with your order number and email address to start the return process.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags remain attached and the original packing slip is included.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of initiation.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.