Frequently Asked Questions

Everything you need to know about shopping with Green Gold Group.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific product dimensions for the best fit.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to initiate a return label.

Are your materials sustainably sourced?

Yes, as part of the Green Gold Group mission, we prioritize organic cotton, recycled polyesters, and ethical manufacturing processes in every collection.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.